Bridgestone Retail Operations Names 2013 Automotive Service Excellence (ASE) Technician of the YearBSRO technical education coordinator appointed chairman of ASE board

BLOOMINGDALE, Ill.(Dec. 16, 2013) – Bridgestone Retail Operations (BSRO) has named Bill O’Hara as its BSRO/National Institute for Automotive Service Excellence (ASE) Master Automobile Technician of the year. O’Hara was recognized at an awards ceremony during ASE’s fall board meeting on Nov. 21, 2013 in Newport Beach, Calif.

Glenn Dahl, BSRO’s senior coordinator, technical education, was named ASE board chairman for 2014.

O’Hara, who works at BSRO’s Firestone Complete Auto Care location in Fairfield, Calif., has been an automotive technician for 36 years. During his 31-year tenure with BSRO, he has received numerous awards for exceptional customer service and productivity.

“Bill is the epitome of what we look for in a BSRO teammate,” said BSRO President Stu Crum. “His passion for automotive service is evident every day, from his interactions with customers to the support and expertise he shares with co-workers. Bill is a very deserving recipient of this award.”

“We’re also honored that Glenn Dahl, our senior coordinator of technical education, will serve as chairman of ASE’s board of directors in 2014,” continued Crum. “The education and certification provided by ASE is integral to our business, and we’re proud to have someone as dedicated and skilled as Glenn representing our company in this prestigious position.”

As chairman, Dahl, a 33-year industry veteran, will help lead the ASE board of directors in its mission to improve the quality of vehicle repair and service by testing and certifying repair and service professionals. “Glenn has served on the ASE board of directors and as an officer for a number of years, so his institutional knowledge of ASE will be invaluable as chairman,” said Tim Zilke, ASE President & CEO.

About Bridgestone Retail Operations, LLC:
Bridgestone Retail Operations, LLC (BSRO) is headquartered in Bloomingdale, Ill., and operates the largest network of company-owned automotive service providers in the world — more than 2,200 tire and vehicle service centers across the United States — including Firestone Complete Auto Care, Tires Plus™, ExpertTire™ and Wheel Works store locations. Credit First National Association and Firestone Complete Fleet Care™ operations are also part of BSRO. BSRO is a member of the Bridgestone Americas family of companies.

About ASE:
The National Institute for Automotive Service Excellence was established in 1972 as a non-profit organization to help improve the quality of automotive service and repair through the voluntary testing and certification of automotive technicians and parts specialists. Today, there are more than 330,000 ASE-certified professionals at work in dealerships, independent shops, collision repair shops, auto parts stores, fleets, schools and colleges throughout the country. For more information about ASE, visit the Web site at

About Bridgestone Americas, Inc.:
Nashville, Tenn.-based Bridgestone Americas, Inc. (BSAM) is the U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber company. BSAM and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The BSAM family of companies also operates the world’s largest chain of automotive tire and service centers. Guided by its One Team, One Planet message, the company is dedicated to achieving a positive environmental impact in all of the communities it calls home.